FAQs

Question	Answer
What payment methods do you accept?	We accept all major credit cards (Visa, Mastercard, Amex) and PayPal.
How long does shipping take?	Orders are processed in 1-3 business days. Domestic (Australia) Standard Shipping takes 3-7 business days, and Express is 1-3 business days. See our Shipping Policy for international details.
Can I change or cancel my order?	We process orders quickly. Please contact us immediately at viroepivetpty@outlook.com. If the order has not yet been shipped, we will do our best to accommodate your request.

Question	Answer
How do I find my size?	Each product page includes a detailed size guide. We also offer personalized style guidance to help you find the perfect fit—contact us for advice!
How do I care for my items?	Please refer to the specific care instructions on the product's internal tag. We generally recommend gentle washing and avoiding high heat to maintain the quality of your Viroepivet pieces.

Question	Answer
What is your return policy?	We accept returns of unworn, unwashed, and undamaged items within 30 days of delivery. Sale items may be subject to different rules. Please see our dedicated Returns Policy page for full details.